Security Manager Authentication

Security Manager is a text-based authentication feature that verifies certain types of BillPay and Bank to Bank Transfer activity on personal accounts.

You will receive a pop-up message when you login to GRBonline requesting your cell phone number.  Follow the steps as prompted to enroll in Security Manager.  Once enrolled, you will receive a prompt to enter a code whenever you initiate BillPay to a new, check-based recipient or set up a transfer to a new outside bank. This provides an additional layer of security against unauthorized transfer attempts on your accounts.

Security Manager does not impact cash management customers or BillPay/Bank to Bank Transfers on GRBmobile. As with all customer information, your phone number and carrier information will not be shared, per GRB’s Privacy Policy

Please contact one of our branches if you have questions.