Branch and Surcharge-free ATM Locator
Need an ATM or Branch? Use the GRB ATM and Branch locator below to find our branches and surcharge-free ATMs throughout the region and across the country. GRB customers should look for the following logos to use a surcharge-free ATM:
Branch Locations and Hours
Who couldn’t use an extra five minutes? We know the importance of your time, and making the most of your day. Our branch locations open at 8:55 a.m. and close at 5:05 p.m.
After Hours Support
After hours telephone support is available as follows:
After hours support can provide assistance with general retail account questions such as:
Accounts
- General account inquiries
- Address/emails/phone # changes
- Transfers
- Interest rate quotes
- Stop payments
Debit Cards
- Activations
- Closing/hot carding
- PIN resets
- Replacement cards
- Temporary limit increases
Loans
- General account inquiries
- Assist customers on where to make payments (Mortgage)
- Refer customers to our servicing group, if appropriate (Mortgage)
GRBbank Online Banking
- General online banking inquiries
- General mobile banking inquiries
- Password resets
Corporate Headquarters
1850 South Winton Road
Rochester, NY, 14618
585.249.1540
585.218.4289 (fax)
M – F, Reception 8 am – 5:05 pm and Branch Banking 8:55 am – 5:05 pm
24-hour ATM and Night Depository
Pittsford Branch
3380 Monroe Avenue
Rochester, NY, 14618
585.218.4280
585.218.4288 (fax)
M – F, 8:55 am – 5:05 pm
24-hour ATM and Night Depository
Greece Branch
4180 West Ridge Rd.
Rochester, NY, 14626
585.663.8930
585.663.4089 (fax)
M – F, 8:55 am – 5:05 pm
24-hour ATM and Night Depository
Representative Office
432 N Franklin St, Suite 10
Syracuse, NY, 13204
1.844.472.2265
Residential Mortgage and Professional Practice Banking services only. Cash transactions are not available at this location.