Branch and Surcharge-free ATM Locator

Need an ATM or Branch? Use the GRB ATM and Branch locator below to find our branches and surcharge-free ATMs throughout the region and across the country. GRB customers should look for the following logos to use a surcharge-free ATM:

MoneyPass logo
Allpoint logo
STAR network logo

Branch Locations and Hours

Who couldn’t use an extra five minutes? We know the importance of your time, and making the most of your day. Our branch locations open at 8:55 a.m. and close at 5:05 p.m.

After Hours Support

After hours telephone support is available as follows:

  • Monday-Friday from 5:05 to 11 p.m.
  • Saturday from 9 a.m. to 5 p.m.
  • Holidays from 9 a.m. to 5 p.m. (closed Thanksgiving and Christmas)

After hours support can provide assistance with general retail account questions such as:


  • General account inquiries
  • Address/emails/phone # changes
  • Transfers
  • Interest rate quotes
  • Stop payments

Debit Cards

  • Activations
  • Closing/hot carding
  • PIN resets
  • Replacement cards
  • Temporary limit increases


  • General account inquiries
  • Assist customers on where to make payments (Mortgage)
  • Refer customers to our servicing group, if appropriate (Mortgage)

GRBbank Online Banking

  • General online banking inquiries
  • General mobile banking inquiries
  • Password resets

Corporate Headquarters

1850 South Winton Road
Rochester, NY, 14618
585.218.4289 (fax)
M – F, Reception 8 am – 5:05 pm and Branch Banking 8:55 am – 5:05 pm
24-hour ATM and Night Depository

Pittsford Branch

3380 Monroe Avenue
Rochester, NY, 14618
585.218.4288 (fax)
M – F, 8:55 am – 5:05 pm
24-hour ATM and Night Depository

Greece Branch

4180 West Ridge Rd.
Rochester, NY, 14626
585.663.4089 (fax)
M – F, 8:55 am – 5:05 pm
24-hour ATM and Night Depository

Representative Office

432 N Franklin St, Suite 10
Syracuse, NY, 13204

Residential Mortgage and Professional Practice Banking services only. Cash transactions are not available at this location.