Home > Home Mortgage Loans > Contact the Mortgage Team Contact the Mortgage Team Fill out this form and a GRB team member will contact you within one business day. Some fields are required. Please do not include any non-public personal or sensitive information (such as SSN, account numbers, or income), as email messages may not be secure and/or confidential. Users must be of legal age to enter into a contract to begin the mortgage application process.We're glad you're here! How did you find us? (Check all that apply) Already a GRB customer Web advertising Email Internet search Personal referral Event or trade show Social media Worked with GRB before Print, radio or billboard advertising We'd love it if you can tell us more about your personal referral to GRB: Family/friend GRB employee Professional (accountant, attorney, insurance, etc.) Organization (Neighborworks, etc.) Realtor Other Which Realtor are you working with? Cool, let us know who to thank! First Name(Required) Last Name(Required) Email(Required) HiddenEmail2 Phone(Required)Service area(Required) ZIP Code How can GRB help you today (check all that apply)?(Required) Commercial banking Personal banking Home mortgage (new mortgage inquiries) Customer service (questions on accounts, in-process and closed mortgages, etc.) Fraud report ***If you are looking for a new mortgage or refinance, select Home Mortgage. If you have a question about a closed mortgage or business or personal bank account, select Customer Service. Not sure? Start with Customer Service and they’ll make sure to get you to the right person!***Where are you planning to purchase a home? Rochester/Western New York Syracuse/Central New York Other What mortgage options are you considering (check all that apply)? Conventional loans FHA, VA, USDA, SONYMA loans First-time buyer programs, grants & discounts Cash+Mortgage RateRelief/RateRelief+ Buydowns Jumbo loan Construction draw loan Investment (DSCR and portfolio loans) Refinance So we can answer your questions completely, please let us know how we can help you with your Commercial Banking needs (check all that apply): Business banking accounts SBA/business financing Commercial real estate financing Professional practice banking (dental, veterinary, financial, legal, etc.) Cash management Merchant services Municipal banking How can we help with your personal banking needs (check all that apply)? General Deposit Accounts (checking, savings, money market) Special Deposit Accounts (Reward Checking, Mortgage Rewards) CDs/CD Specials Loans or Lines of Credit Health Savings Account Overdraft Protection Other (please explain below) To help us get you to the right person, in which county do you reside? Cayuga Chenango Cortland Genesee Jefferson Lewis Livingston Monroe Oneida Onondaga Ontario Orleans Oswego Madison St. Lawrence Seneca Wayne Wyoming Yates Other If you have Fraud questions or concerns, please visit our Fraud Reporting page!Is there anything else we need to know to serve you better? Please, do not provide any non-public personal or sensitive information (such as SSN, account numbers, or income).PhoneThis field is for validation purposes and should be left unchanged. Δ
