Home  >  Personal Banking  >  Online and Mobile Personal Banking

Online and Mobile Personal Banking

Genesee Regional Bank online and mobile personal banking capabilities offer a full suite of tools designed to make it easier to do your banking – wherever you are and whenever you need to. Begin by setting up GRBonline and GRBmobile. From there, you can access your accounts via a desktop device or mobile device.

A complete description of our online Solutions and Features is available below the online and mobile personal banking table.

GRBonline
GRBMobile App
Description
Description
Web-based online banking for desktop users.
Description
App-based online banking for mobile device users.
Set up
Set up
Set up during account opening.

Stop into a branch for assistance with an existing account.
Set up
Use GRBonline to enroll in GRBmobile.

Download and install the GRBmobile app.
Available Features
Available Features
Available Features
BillPay
BillPay
Yes
BillPay
Yes
eStatements
eStatements
Yes
eStatements
Yes
Bank to Bank Transfers
Bank to Bank Transfers
Yes
Bank to Bank Transfers
Yes
Person to Person Payments (P2P)
Person to Person Payments (P2P)
Yes
Person to Person Payments (P2P)
Yes
GRB Text Banking
GRB Text Banking
No
GRB Text Banking
Yes
Set Account Alerts
Set Account Alerts
Yes
Set Account Alerts
No
GRBmobile Deposit
GRBmobile Deposit
No
GRBmobile Deposit
Yes

Online and Mobile Personal Banking Solutions

  • GRBonline – Browser-based account access
  • GRBmobile – Robust app to manage your finances from a mobile device
  • Digital wallet – Tap and Go with GRB’s Digital Wallet

GRBonline

GRBonline makes it easy to access your personal banking accounts online so you can spend less time managing your money and more time enjoying life.

  • Secure access to all you personal accounts
  • Implement key features including BillPay, eStatements, Bank to Bank transfers, Person to Person transfers and set up Text Banking for use with a mobile device
  • Access lines of credit and overdraft lines of credit, if applicable
  • Download account information into popular personal accounting software such as Quicken® and QuickBooks®
  • Set up a GRBonline account when you open a new account or or visit a branch for assistance with an existing GRB account

GRBonline Login

 GRBmobile

Our apps for iPhone®, iPad®, and Android™ devices help you manage your personal finances on the go.

  • Free
  • Secure access to all you personal accounts
  • Implement key features including BillPay, eStatements, Bank to Bank transfers, Person to Person transfers and set up Text Banking for use with a mobile device
  • Get information on GRB branch/ATM locations
  • Must have an active GRBonline account and enroll in GRBmobile
  • Download the GRBmobile for Business app for iPhone/iPad or for Android
Icon for Apple Store
Icon for Google Play Store

GRBmobile User Guide in PDF  GRBmobile Enhancements Guide in PDF  GRBmobile FAQ

Digital Wallet

Your GRB Digital Wallet lets you conveniently and securely make purchases in stores, in apps and on the web, using your mobile device or wearable equipped with Apple Pay, Google Pay, or Samsung Pay.  GRB does not charge a fee to use Apple Pay, Google Pay, or Samsung Pay.

The following cards are eligible for your GRB Digital Wallet:

  • All GRB Consumer Mastercard Debit Cards
  • GRB Business Mastercard Debit Card
  • GRB Health Savings Account Mastercard Debit Card

More information on setting up Digital Wallet

Features

  • eStatements – Go paperless and receive your account statements via email
  • BillPay – Let GRB help streamline bill payment with this online tool
  • Bank to Bank Transfers – Safely transfer money between GRB accounts and accounts at other financial institutions
  • Person to Person Payments – Send payments to individuals quickly and easily via email 
  • Text Banking – Get quick balance and recent activity updates via text
  • Account Alerts – Set and get alerts on account activity on your mobile device 
  • GRBmobile Deposit – Allows smartphone users to deposit checks via image capture
  • Direct Connect  – Provides a two-way connection between GRBonline and select Quicken and Quickbooks products 

eStatements

Going paperless is easy with GRB.  Use eStatements to receive your account statements via email.

  • Free
  • Password-protected PDF format
  • Combined monthly statement covers
  • Checking accounts, Savings accounts, and Overdraft Protection
  • Save paper and printing costs by saving copies on your computer
  • Must set up GRBonline

eStatements User Guide in PDF

BillPay

Streamline the payment of your bills with this online tool.

  • Free
  • Save time and money by making online payments
  • Pay multiple vendors at once
  • Enhanced Person to Person (P2P) payments with three options for making a payment to an individual 
  • eBill support to automatically bring your bills into BillPay for faster, easier payment processing
  • Added security features with free Security Manager Authentication
  • Expedited Payment options (added fee)
  • Must have GRBonline

Enhanced BillPay Quick Guide in PDF   Enhanced BillPay FAQs

Bank to Bank Transfers

Safely transfer money between GRB accounts and accounts at other financial institutions.

  • Free
  • Added security features with free Security Manager Authentication
  • Requests made before 3 p.m. EST usually have next-day availability
  • Automatically available with GRBonline and GRBmobile

Bank to Bank Transfers User Guide in PDF

Person to Person Payments (P2P)

Send payments to individuals quickly and easily via email.  Perfect for splitting the check at dinner, sending cash gifts for birthdays and holidays, reimbursing family and friends, pay the babysitter, etc.  Very convenient!

  • Send money to anyone, anywhere
  • You only need their email address
  • No charge to you or the recipient
  • Automatically available with GRBonline and GRBmobile

Person to Person Payments User Guide in PDF

Text Banking

If you want fast access to balance information without opening the full GRBmobile app, then this option is for you.  Send a text message and receive balance and transaction information quickly and easily.

  • Check balances and transaction history for all your linked accounts
  • Use short names to get information on just one account
  • Must enroll in GRBmobile
  • Set up Text Banking by logging into GRBonline > Account Options > Mobile Banking > Text Mobile Settings.  Follow the enroll prompts on your phone

Text Banking User Guide in PDF

Account Alerts

Waiting for a deposit?  Need to know when your balance hits a certain level?  Use GRB’s Alert capabilities to receive a text, email or login reminder that a specific event on your account has occurred.  This is a convenient way to proactively monitor your accounts for specific activities.

GRBmobile Deposit

This additional service with the GRBmobile app gives users the ability to use a smartphone to deposit checks and includes the following capabilities:

  • View deposit status online
  • Create and share custom reports
  • Browser-based Web portal also available for tracking, reporting
  • Limit of 3 checks per day
  • Checks cannot exceed a total of $2,500 daily or $25,000 monthly

GRBmobile Check Deposit User Guide

Direct Connect – Integration with Quicken and Quickbooks

The  Direct Connect solution provides a two-way connection that allows you to import transaction data from GRBonline, as well as make transfers between accounts and initiate bill payments from supported accounting solutions.

Quicken®
Supported by GRB via Direct Connect

Quickbooks® Desktop
Supported by GRB via Direct Connect

Quickbooks® Online
Contact Intuit for support

Intuit and QuickBooks are trademarks and service marks of Intuit Inc., registered in the United States and other countries. Quicken and the Quicken logo are trademarks or registered trademarks of Intuit, Inc. in the United States and other countries.