Lost or Stolen Debit Cards

If your GRB debit card is lost or stolen, please contact us in one of the following ways:

  • During business hours, call 585.663.8930
  • After business hours, call 888.297.3416
  • Login to GRBonline and go to Account Options > ATM/Debit Card to deactivate online

Additional GRB Fraud and Security Links

Security Resources
Report Fraud