Home > Lost or Stolen Debit Cards Lost or Stolen Debit Cards If your GRB debit card is lost or stolen, please contact us in one of the following ways: During business hours, call 585.663.8930After business hours, call 888.297.3416Login to GRBonline and go to Account Options > ATM/Debit Card to deactivate online Additional GRB Fraud and Security Links Security Resources Report Fraud