Welcome to the GRBblog! Get to know GRB, Rochester's only locally owned and managed commercial bank. A commercial bank, but also a community bank, with an entrepreneurial spirit about everything we do. We're committed to Growing Rochester Business and making our community a better place to live and work.

The GRBblog is where we post bank news and information, stories about the great organizations we support, and share relevant local and national business news.

Stay Safe When Making Back-to-School Purchases

It’s back to school time! As you make purchases or prepare a new user for the responsibility of having their own credit card, now is the perfect time to review common financial risks. Stay safe and protect your financial future with these quick tips.

Secure your devices

When you purchase a new device, don’t forget to install firewalls, anti-virus software, and spyware protection. Make sure to complete this process before you begin logging in to your favorite websites and shopping for supplies. Set up strong passwords and update them regularly to help mitigate threats to your private information and keep accounts secure.

Download updates regularly

For mobile devices, install updates for apps as they become available. This can be set up to be automated to ensure you always have the most up to date and secure version. App developers are constantly working to improve their code and create secure digital platforms for their customers. But if you are not running the most up-to-date software, you may be putting yourself at risk for a hack.

Use a digital wallet

Set up your smartphone to pay for purchases using a digital wallet. Digital wallet apps provide encryption, as well as additional security measures such as specific authorizations. PayPal is a digital wallet platform that offers another option for credit card security. The PayPal platform functions as a go-between, so online retailers do not gain access to your credit card information directly.

Set up transaction alerts

Turn on transaction alerts to notify you when your card is being used. It is simple and easy to set up through your banking app, and you can customize the parameters. Transaction alerts are an excellent way to monitor purchases and identify fraudulent ones quickly.

Report fraud right away

If a credit card is lost or stolen or you are notified of a fraudulent purchase, contact the card issuer right away. The faster fraud is reported the quicker financial agencies can react to protect you. Freeze the card (without reporting the card lost or stolen) by calling customer service or via the app or website. This immediately stops further purchases until you can sort things out. Time is of the essence in cases of credit card fraud. The damage from credit card fraud can pile up quickly in a short period of time.

Find more information in an article by U.S. News and World Report on maintaining credit card security.

If you become the victim of a financial crime, recovery plans and resources are available at Office of the Comptroller of the Currency, Consumer Financial Protection Bureau, and the Federal Bureau of Investigation.

Stay safe!

GRB on 2022 Greater Rochester Chamber Top 100 List

GRB is pleased to announce it has once again placed on the Greater Rochester Chamber of Commerce annual Top 100 list.  Appearing on the list for the 12th time, GRB is the only bank on the Top 100. The Chamber will announce the rankings at the Top 100 event on Tuesday, Nov. 1.

To be eligible for the Greater Rochester Chamber Top 100, businesses must be privately held, headquartered in the nine-county Rochester region, and have earned at least $1 million in revenue in each of the three most recent fiscal years. The Top 100 is computed based on revenue growth, taking into account both dollar and percentage growth.

As always, the Top 100 list includes both long-standing companies and those who are new to the market. We see representatives from a wide range of industries and a great cross-section of our own customers and partners. We wish everyone on the list a sincere congratulations!

The last two years have been challenging for so many in our community. To celebrate this achievement and recognize the extraordinary organizations that continue to make this community a great place to live and work is always a highlight for us at GRB. Thank you to our employees, partners, and customers for their continued support.

August Sees Changes to Rochester Homebuying Market

The last 30 days have represented a time of change in the Rochester housing market. Coming off two prior years characterized by low inventory, multiple bids, and way-over-asking-price offers, many potential buyers became frustrated and simply put their home ownership dreams on hold. But change – and opportunity – may be on the horizon.

Mike Pulver
SVP, Residential Mortgage Manager

Although anecdotal at the moment, GRB’s mortgage team is seeing a small, but important shift in the market. This could be good news for buyers, especially those counting on grant and discount programs or government-backed loans – like Federal Housing Authority (FHA) and Veterans Administration (VA) – to secure financing and get an offer accepted.

“It has been a very difficult market for many buyers over the last two years. Rochester has been an exceptionally hot real estate market and buyers with 20% down or the ability to make a cash offer certainly had an advantage,” said GRB’s SVP, Residential Mortgage Manager Mike Pulver. “Many buyers were priced out of the market by overbidding or lost out to conventional or cash financing offers. So, many well-qualified potential buyers just put their purchase plans on hold.”

Getting Back on the Horse

In fact, buyer pessimism grew more prevalent for homebuyers in July, with the Fannie Mae Home Purchase Sentiment Index (HPSI) falling to its lowest level in 11 years. But that broad feeling of pessimism may be a key reason for smart buyers to begin actively searching again and “get back on the horse.”

“If people have backed away from looking for a home, there may be less competition for the available inventory. We’re seeing a couple of favorable conditions start to emerge for buyers across the board,” said Pulver. “It’s too early to call it a trend, but it may be an opportunity.”

So, what has changed?

Graphic illustrating 30-year mortgage rates since 1972
Even with the recent uptick, rates for 30-year mortgages remain among the lowest in the last 50 years.
  • Fed Rate Hikes – While these increases traditionally have more of an impact on short-term lending rates, the boost has helped cool the mortgage market, too. While this did lead to an increase in mortgage rates, recent activity has seen rates pull back a bit. Historically today’s rates, hovering between 5.50% and 6.00% (as of 8/10/22) for a 30-year mortgage, are still very favorable.
  • Housing Inventory Increases – Inventory levels may have hit their lowest point and could be inching upward. More homes to purchase means less demand for each home. For potential buyers, this means fewer bidding wars and a better possibility of getting an offer accepted using a grant program or government-backed loan.

Different Financing Strategies

“Right now, it’s a mental game for many potential buyers. They are struggling to overcome the mindset that they need to wait for rates to drop back to 3.75% so they ‘get the best deal,’ ” said Pulver. “The reality is we can still put together a great deal, it just requires different financing strategies.”

With prices pulling back and bidding wars dissipating, buyers can put some of the extra money they needed for a downpayment towards points, “buying down” the interest rate to something lower. Each point the borrower buys costs one percent of the mortgage amount. So, one point on a $300,000 mortgage would cost $3,000.

“At top of market, we had homes selling for $100,000 over asking price. We’re not seeing that anymore,” said Pulver. “Think about the extra cost of the downpayment funds and financed amount in a situation like that. You can buydown the rate significantly with that savings. The buydown can lower the monthly payment and reduce the interest paid over the lifetime of the loan.”

What Should Buyers do Now?

To be prepared, prospective buyers whould stay engaged in the homebuying process. Although many people did need to “take a break” after some disappointments, you never know when an opportunity may occur and it’s best to be prepared:

New homeowners getting exciting news about a home
  • Stay in Touch with Their Lender – Reach out and make sure you are (still) prequalified or preapproved. Make sure to update your application with any changes to your financial position. Think about salary increases, new employer, additional loan you may have signed for (auto, furniture, etc.) or any other changes.
  • Revisit Their Wish List – Go back and consider what you wanted in your home and go over the rank order of those items again. With the experience you gained from past house-hunting activities, look at current properties on the market with a fresh eye.
  • Look at Today’s Numbers and Don’t Look Back – Talk to your lender or use an app to begin looking at numbers with today’s interest rates and home purchase prices. So much has changed, make sure you are looking at your purchase numbers with up-to-date information. Pulver advises people not to get caught up in past numbers. Move forward with a clean financial slate and mental slate.

Trend or Temporary?

It may be too early to tell if we are entering a new phase of the market or a temporary condition. But being prepared remains critical to making a home purchase as the market evolves.

“There is definitely a different environment out there at the moment. We’re keeping a very close eye on inventory numbers and rates,” said Pulver. “The buyers who are the best prepared are the ones who may really be able to benefit from some of the uncertainty. Whether it’s the start of a trend or a brief moment, buyers should be prepared. You have the best opportunity to take advantage of any opportunity that appears when you know your position.”

If you are ready to begin looking to purchase a home, please reach out to GRB’s mortgage team.

GRB Executive Provides Update on Rochester Mortgage Market

Rochester Business Journal logo

GRB’s Senior Vice President, Residential Mortgage Manager Mike Pulver weighed in on a recent Rochester Business Journal article regarding rising interest rates and the state of Rochester’s residential mortgage market.

Photo of Mike Pulver, Residential Mortgage Manager
Mike Pulver
SVP, Residential Mortgage Manager

While the Mortgage Bankers Association (MBA) is predicting a drop of as much as 40 percent in mortgage originations due to interest rate increases and less refinance business, Pulver notes in the article that there is still a robust purchase market locally.

“We’re on track to do as much business this year as we did last year because we weren’t reliant on refinance business,” said Pulver.

While national lenders are already instituting layoffs, community purchase-money lenders like GRB remain stable from a staffing perspective. For buyers and Realtors, this means the bank is able to maintain turnaround times for processing and underwriting to ensure purchases close on time.

If you want to see the complete article, go to the RBJ’s website (you may need a subscription to access the article).

To reach GRB’s mortgage team, go to our website or call 585.427.9200.

META Malware Steals Crypto and Password Info from Browsers

Illustration featuring a Malware sign with a red exclamation point and triangle warning

First seen in Spring 2022, the META Information Stealer malware is becoming a popular cybercriminal tool. It is designed to steal cryptocurrency assets and passwords commonly stored in web browsers like Chrome, Edge, and Firefox.

In this campaign, criminals employ a standard lure of sending Excel spreadsheet files laced with malware macros as attachments to their targets’ inboxes. The email message usually mentions fund transfers to trick users into downloading and opening the attachment on their devices.

Once opened, the document prompts targets with a DocuSign message meant to deceive them to “enable content.” Then, a malicious VBS macro starts running in the background.

While there is a lot more to how this insidious piece of malware operates and protects itself from removal (see articles on BitDefender or Cyber Intel Mag for detailed information), this is a good time to reiterate some best practices for email security:

  • Be suspicious of attachments. Only open attachments from trusted sources. Ignore common traps like “funds transfer,” “take action immediately,” “critical action required,” etc.
  • Saving passwords in web browsers is convenient, but it does create a risk of compromise via a malware attack. Using a third-party password manager is a better solution.
  • If your system does become infected, seek professional assistance to ensure the malware gets completely removed. Malware uis often designed so that it can re-infect your system and/or avoid regular virus scans.
  • Keep up to date on current threats by subscribing to cybersecurity newsletters and resources.

Expect more attacks using META and similar info stealers. They work often enough to deliver financial results to the criminals that use them.

June is National Homeownership Month

National Homeownership Week was established in 1995 and expanded to National Homeownership Month in 2002. The month-long celebration reinforces the belief that owning a home is a critical step towards achieving the American dream. The history of homeownership assistance in the U.S. involves access to financing and incentives. This assistance helps make the purchase of a home possible for a wider range of buyers. Since the 1800s, key government initiatives for housing support include:

  • Establishing the U.S. banking system with the 1860s National Bank Acts, making home mortgages available for the first time.
  • Creating the Home Owners’ Loan Corporation in 1933, the Federal Housing Administration in 1934, and the Federal National Mortgage Association (now known as Fannie Mae) in 1938 to stabilize the housing market during the Depression. In its 87 years, the FHA has helped more than 44 million citizens to become homeowners.
  • Creating the G.I. Bill of 1944, providing for subsidized mortgages for the veterans of World War II.
  • Passing the Fair Housing Act of 1968, banning discrimination in housing based on religion, race, gender, and national origin.

Homeownership by the Numbers

While we have come a long way, opportunity remains to expand the ability to build wealth through homeownership.

  • 30% – Nearly 1/3 of American households devote more than 30 percent of their income to housing costs.
  • 50% – Eleven million renters spend more than half their household budget on a place to call home. 
  • 2 Million – Two million seniors spend more than 50 percent of their income on rent during their “golden years.”
  • 37 – For every 100 extremely low-income household, there are just 37 affordable rental units available. 

New Housing is Expensive

The rising price of new housing developments is one part of the problem. In 2017, Fannie Mae estimated the average cost of building a one to three story apartment to be $192 per square foot. This represents a 30% increase from 2013.

  • This often translates into rents between $1,500 and $2,000 a month. 
  • Families need to earn $60k – $80k per year to afford that, which is beyond the reach of low-to-moderate income consumers. 

Why the Squeeze?

  • Experts, like the Federal Reserve, say this housing shortage is due in part to zoning and land use regulations that limit available space for development.
  • As a result, fewer multi-family and low-income housing units are built.

Banks Are Making a Difference

Banks understand that affordable housing requires more than making a loan. It takes flexible capital and cooperative relationships with consumer groups, nonprofits, and government agencies to foster community development.  To help meet these housing needs, banks work with:

  • Nonprofits and Community Development Financial Institutions (CDFIs) to provide products with flexible underwriting standards and technical assistance.
  • State Housing Finance Agencies (HFAs) to secure low interest rates, low down payment mortgages and closing cost assistance for low-and moderate-income buyers.
  • The Department of Housing and Urban Development (HUD) to participate in their Rental Assistance Demonstration (RAD) program and Home Investment Partnership program (HOME).
  • Government Sponsored Enterprises (GSEs) like Fannie Mae, Freddie Mac and the Federal Home Loan Banks to access funding for well-priced single family and multi-family loans and to participate in the Affordable Housing Program (AHP) and the Community Investment Program (CIP)

Get Started with GRB

GRB provides government-backed loans (USDA, VA and FHA) to provide low down payment lending options. GRB is also an active participant in the Federal Home Loan Bank of New York Homebuyer Dream Program (HDP). HDP provides down payment assistance and counseling services for low- to moderate-income homebuyers. Collaboration between banks and housing-focuses agencies helps those in need find a place to call home in a challenging market.

If you’re considering a home purchase, contact GRB’s Mortgage Team to get started. As a community bank, GRB focuses on the growth of this region. Through our wide range of home lending options, GRB commits to supporting homebuyers during National Homeownership Month – and every day!

GRB Recognized as ICBA “Top-performing Community Bank” for 2021

We are proud to announce that GRB has been recognized by the Independent Community Bankers of America (ICBA) as one of the “top-performing community banks of 2021” in the most recent edition of “Independent Banker” magazine. Ranked at no. 21 in the $300 million to $1 billion asset category, GRB is the only Western New York bank on the nationwide list.

ICBA’s calculations aim to recognize community banks that are consistent high performers. Using FDIC data, ICBA looks at pre-tax return-on-assets (ROA) figures from the past three years. Only four community banks in New York were part of this year’s ICBA list of 75.

In an interview conducted by Independent Banker magazine, GRB President and CEO Philip Pecora attributed GRB’s success to helping small businesses through its Small Business Administration (SBA) lending activities, exponential growth in the bank’s mortgage business, and significant investments in technology.

“We focused on technology to handle the transaction side of our business, to make the back end seamless. That allows us to focus on the personal side of the business,” said Pecora. “What differentiates us is the personal relationships, but the technology is a must-have.”

Being recognized for our profitability is certainly a significant achievement. But it would not have happened if not for the extraordinary efforts of the entire GRB employee team through some very challenging times. Our ability to move forward and still focus on our sales and service goals was critical for the bank and for its customers.

The complete list of ICBA’s “top-performing community banks” in Independent Banker magazine is available online at

Honoring SBA District and New York State “Business Person of the Year”

New York State “Business Person of the Year” Steven Olschewski of The Clubhouse Fun Centers.

During National Small Business Week, we are thrilled to extend our sincere congratulations to Steven Olschewski, owner of Clubhouse Fun Centers in Greece and Henrietta. Mr. Olschewski was named U.S. Small Business Administration district and New York State “Business Person of the Year” during this year’s celebration of National Small Business Week. This is the first time in 25 years the SBA award has been received by a Rochester, N.Y. business.

County Executive Adam Bello, Congressman Joe Morelle, and Victoria Reynolds, SBA Deputy District Director, presented the award to Mr. Olschewski and his wife, Marsina. The award recognizes Mr. Olschewski’s perseverance during the pandemic and the subsequent recovery of his family fun center business. After purchasing the Greece location in 2018 with an SBA loan from GRB, Mr. Olschewski ended 2021 with both locations having their best year yet. Mr. Olschewski was nominated for the award by Lydia Birr, Sr. Economic Development Specialist with the Monroe County Economic Development Office.

“Small business owners like Steven are tough as nails. Their drive, determination and ability to take calculated risks while also tapping into a pool of resources available for help, build a better economy in Western New York and we salute them during National Small Business Week,” said SBA Buffalo District Director Franklin J. Sciortino. Congratulations, Steven and Marsina!

Happy National Small Business Week

National Small Business Week social media illustration featuring the SBA logo and theme "Building a Better America through Entrepreneurship."

At GRB, we celebrate small business every day.  We’re a small business and we are deeply engaged with the small business community here in the Greater Rochester region.

We know this community and understand its unique needs and opportunities. GRB has been the top U.S. Small Business Administration lender in Greater Rochester the last two years. We are proud of the hundreds of commercial clients whose innovative ideas and hard work fuel our local economy. We are grateful for their role in providing quality jobs and supporting charitable needs.

Entrepreneurship is the foundation of this community. We are proud to share the stories of some of our small business customers on our Customer Stories page.

Congratulations to our business owner clients and to all those who have had made the bold move to turn their vision into reality.  To celebrate, we are offering a number of activities this week:

  • Register for the SBA and SCORE National Small Business Week Virtual Summit to meet other business owners and get expert advice at this free event.
  • Check out our social media channels for small business facts. Please, feel free to share! #NSBW
  • Talk to your relationship manager about the latest GRB tools, products and services. We are happy to help you reduce costs, guard against fraud, and enhance your operations.

Happy National Small Business Week!

GRB Ranks No. 5 on 2022 “Best Companies” List

We are pleased to announce GRB has ranked no. 5 in the the medium employer (100-250) category for “Best Companies to Work For New York.” This is a significant achievement and we are incredibly proud of our employees for making GRB a great place to work and a great place to bank.

Awards for the “Best Companies” are based on feedback provided through employee surveys, which focus on:

  • Leadership & Planning
  • Corporate Culture & Communications
  • Role Satisfaction
  • Work Environment
  • Relationship with Supervisor
  • Training, Development & Resources
  • Pay & Benefits

The survey process is managed by Best Companies Group (BCG) and winners are published by New York State SHRM (NYS-SHRM).

This year marks the ninth time GRB has secured a spot on the Best Companies list.