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e-Closing Survey

As a community bank, GRB is always concerned about providing a good customer experience. Since e-Closings were only recently permitted in New York State, we are asking for your help to make improvements to this new process.

Thank you for taking a few additional minutes to share some additional thoughts on your e-Closing experience.

What were the best parts of your e-Closing experience? (select all that apply)


What were the worst parts of your e-Closing experience? (select all that apply)






Thank you for your feedback. We appreciate the time you took reviewing GRB’s e-Closing process. Please let us know if there is anything we can do to assist you now or in the future.