The Powers Team | Mortgage Originator, Rochester
NMLS #1413349
[email protected]
1850 S. Winton Road
Rochester NY, 14618
cell: 585.771.0138 (preferred)
office: 585.498.7729
fax: 585.427.7888
Born and raised in Rochester and having attended Cornell University, Melissa has always felt a strong connection to Upstate New York. After spending her post-college career as a Mortgage Trader on Wall Street, she returned to her roots and established herself in Rochester as a Loan Officer. Since returning to the Rochester area, she has taken great joy in growing our local community by helping her clients settle into homes in the “ROC.”
Melissa understands that not everyone loves math as much as she does, so her main objective is for every homebuyer to feel comfortable with the numbers before they embark on their financing journey. She takes pride in helping her clients to breeze through the mortgage process, from their initial budget conversation to the day they receive the keys to their new home. She is extremely thorough and will take extra time to make sure her clients are informed throughout the process, making herself available on nights and weekends for any questions that arise.
As a working mother of two girls, Melissa realized the need to add another woman to her village who could help her continue to provide round-the-clock coverage to her customers and referral partners. With years of processing experience under her belt, Stephanie DeFazio was the natural perfect fit. Her incredible work ethic and exceptional customer service skills made Steph the perfect person to take on the role of Loan Officer within The Powers Team, and the pair functions as seamlessly as wine and cheese.
Testimonials
“You need to use Melissa as your lender! We bought our first house this year (officially closed in January) and Melissa couldn’t have made the process easier if she tried. Navigating the requirements from banks, the timing, the complexity of the documentation– it can be a complete nightmare. Melissa was always great at communicating with us, and pretty much available whenever I called or emailed. She’s polite, professional, prompt and down to earth! She was always candid about numbers, what we should expect, what things would cause problems for us, how long things would take– it was incredibly refreshing. Whenever we’re ready to buy our next house I’m positive we’ll be going back to her, and we’ve recommended her to anyone we know that’s interested in buying a house!”
– Maria O.