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Lost or Stolen Cards

If your GRB debit card is lost or stolen, please contact us in one of the following ways:

  • During business hours, call 585-663-8930
  • After business hours, call 800-754-4128
  • Login to GRBonline and go to Account Options > ATM/Debit Card to deactivate online



FDIC Information

All bank deposits are now insured by the FDIC to $250,000 per depositor. To learn more about how deposits are covered by FDIC insurance, go to My FDIC Insurance