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  • GRB is committed to the success of the Rochester business community. GRB serves as a knowledgeable, trusted advisor to its customers – providing proactive, strategic financial counsel, unmatched personal service, and access to the resources local businesses need to succeed.

 

Beyond business banking support, GRB provides easy access to a wide range of resources to support personal banking needs, with personalized service every step of the way.  

 

Tips for Safe and Secure Holiday Shopping

Whether you are shopping brick and mortar or online this holiday season, making sure you are able to do so in a secure manner and as easily as possible is important. Please note the following tips before you begin shopping:

 

More Merchants are Requiring a PIN with Debit Transactions - In an effort to reduce fraud, many merchants are requiring that debit card users input their Personal Identification Number (PIN) for transactions.  This may be a new policy for merchants that have never required a PIN or signature for debit transactions in the past.  Make sure you know your PIN if using your debit card.  If prompted during a transaction, still select "debit" at the merchant's terminal then enter your PIN. 

 

Stay Safe from Fraud when Shopping Online - During the holidays, you may significantly expand the number of merchants you deal with online.  This can provide additional exposure for fraud.  The Federal Trade Commission recommends a number of simple safeguards for online shopping to keep your financial information secure.  Please see our Blog for details.