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Consumer Alert: Scam Using the NYS Department of Financial Services' Name

NYS Department of Financial Services logoThe Department of Financial Services (DFS) has been notified of a scam in which a fraudster calls a consumer regarding a bank or credit union “case” being “prosecuted” by DFS against the consumer. The fraudster identifies himself as either being from DFS or the Inspector General’s Office, and requests personal information from the consumer.

These calls are fraudulent. DFS is not making these calls to consumers. DFS is also not asking other agencies to make these calls to consumers. DFS does not prosecute court cases against consumers and does not represent banks or credit unions. If you receive a call of the type described in this Alert, do not provide any personal information to the caller. This is a scam. The fraudster is attempting to obtain your personal information to gain access to your money or for other fraudulent purposes.

DFS accepts complaints about scams involving a financial product or service. To file a complaint, visit their website at, or contact their Consumer Hotline at (800) 342-3736.

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